Refund Policy
Last updated: December 2, 2025
14-Day Money-Back Guarantee
We offer a 14-day money-back guarantee on all purchases. If you are not satisfied with PromptRank for any reason, you can request a full refund within 14 days of your purchase date. No questions asked.
Free Trial
We offer a 3-day free trial for all new Premium subscribers. During this trial period, you have full access to all Premium features. If you cancel before the trial ends, you will not be charged.
How to Request a Refund
To request a refund, please:
- Email us at support@promptrank.dev with the subject "Refund Request"
- Include your account email address
We aim to process all refund requests within 5-7 business days. Refunds will be issued to the original payment method.
Subscription Cancellation
You can cancel your subscription at any time from your account settings. When you cancel:
- Your subscription will remain active until the end of your current billing period
- You will not be charged for the next billing cycle
- You will retain access to Premium features until the subscription expires
Contact Us
If you have any questions about our refund policy or need assistance, please contact us at support@promptrank.dev. We're here to help!